Support & FAQ

Nutrevo is your personal AI nutritionist that helps you achieve your health goals. Simply take a photo of your meal or speak to describe it, and our AI will automatically track your calories and nutrition. You'll get personalized meal plans and expert guidance tailored to your goals.

The free version includes basic food tracking with a limited number of daily scans, basic calorie counting, and access to fundamental nutrition information. You can track your meals and get basic insights into your nutrition.

The PLUS subscription gives you unlimited access to all features including unlimited food photo scanning, advanced AI coaching, personalized meal plans, detailed nutrition analytics, workout tracking, and priority support.

Our AI food recognition is highly accurate for most common foods and meals. However, like all AI technology, it may occasionally make mistakes. We recommend double-checking the results, especially for complex dishes or unusual foods.

Yes! Nutrevo can help you with weight loss by providing personalized calorie targets, meal suggestions, and tracking your progress. However, please consult with a healthcare professional before starting any weight loss program.

Subscriptions are managed through your device's app store (Apple App Store or Google Play Store). To cancel, go to your device settings, find "Subscriptions" or "Manage Subscriptions," and cancel your Nutrevo PLUS subscription there.

Yes, we take data security seriously. Your personal data is encrypted and stored securely. We only collect the information necessary to provide our service and never sell your data to third parties. See our Privacy Policy for more details.

Absolutely! Nutrevo can accommodate various dietary restrictions including vegetarian, vegan, gluten-free, and other special diets. The AI will consider your preferences when suggesting meals and tracking your nutrition.

You can contact our support team through the contact form on our website or directly through the app. We typically respond within 24 hours during business days.

Some basic features work offline, but for the best experience including AI food recognition and real-time tracking, an internet connection is required.